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Front Office Staff’s Performance of Services Relating to Tourist Attractions: Understanding the Service Delivery of Hotel Concierges

Nthebe, Sello Samuel; Swart, Magdalena Petronella (Nellie); Queiros, Dorothy (The British Library, 2020)
Online Learning in a South African Higher Education Institution: Determining the Right Connections for the Student

Queiros, Dorothy; De Villiers, Ruth (Athabasca University, 2016)

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